Last Updated: February 2026

Scott the Pool Guy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website and services.

By using our website or contacting us for pool services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

a. Information You Provide Directly

This includes information you voluntarily give us when you:

• Submit a service request form
• Contact us by phone, email, or through the website
• Request an estimate or schedule a service

Examples of information collected:
• Name
• Phone number
• Email address
• Service address
• Details about your pool equipment or service needs

b. Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the website
• Referring website

This information helps us improve site performance and user experience.

2. How We Use Your Information

We use your information to:

• Respond to service requests or questions
• Schedule and perform pool services
• Provide estimates
• Improve our website and customer experience
• Send important service-related updates
• Maintain internal business records

We do not sell your personal information.

3. Sharing Your Information

We may share your information only when necessary:

• With trusted partners who help us operate our business (such as hosting providers)
• To comply with legal obligations, court orders, or law enforcement requests
• To protect our business, customers, or website from fraud or security issues

We never sell or rent customer information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve site speed and performance
• Analyze website traffic
• Enhance your browsing experience

You may disable cookies in your browser settings, but certain features of the website may not work correctly.

5. Data Security

We take reasonable steps to protect your information from unauthorized access or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Links to Other Websites

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Your Choices

You may:

• Request that we update or correct your information
• Ask to have your information removed from our records
• Opt out of receiving non-essential communications

To make a request, email us at: scott@scottthepoolguy.com (or your preferred business email).

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Scott the Pool Guy
Summerville, South Carolina
Email: scott@scottthepoolguy.com
Phone: (843) 509-6816